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Background/Mission/Vision:

Background

DCEs, or Direct-Contracting Entities offer the ability to contract directly with Medicare rather than contracting through a health plan or other managed care entity. While DCEs offer groups which have not generally participated in managed care arrangements a means of participating in risk arrangements directly with Medicare, any HIPAA compliant organization (such as a Medical Group Practice, an ACO, an Integrated health care system, or an MCO can become a DCE). DCEs offer Medicare the means of exploring, studying, and engaging the provider community in risk sharing arrangements. Risk sharing arrangements may vary from Global Risk to Professional Service arrangements and may involve Total Care Capitation or Primary Care Capitation. Advanced Payment Options may allow DCEs, participating in less than Total Care Capitation, the option of providing capitation to hospitals or other vendors in the community. Geographic DCEs are also a new offering and will initially focus on limited geographic areas in the US. They allow select organizations to receive, under one umbrella, randomly aligned Medicare FFS patients not otherwise participating in managed care. Geo DCEs will offer MCOtype global risk arrangements to suitable organizations.

Medicare’s DCE project will occur over a defined 6 year period. Performance Year 1 (PY1) starts in April of 2021. Beyond PY1, future Performance Years will track the annual calendar with PY2 starting in January of 2022.

Mission

Our Mission is to provide high-touch medical care, enhanced case- management, and care-coordination to dual-eligible, high-risk/special needs patients in SE Michigan

Renovis will Improve health through building nurturing and trusting relationships in a patient’s home or wherever they may need care.

Renovis will empowering patients with the freedom to heal and stay healthy in the comfort of their home by focusing on social and behavioral determinants of health as well as complex medical conditions. Engagement, participation, and self- determination will be hallmarks of a Renovis patient.

Vision

Our Vision is to transition our medical practice(s) from a high-quality standard FFS practice to a global-risk bearing entity that can leverage total-capitation agreements to the benefit of the highest risk and highest need populations in our community.

Consistent with this Vision we will participate in Medicare’s DCE project as a global- risk entity participating in primary-care capitation. We will use this experience to slowly integrate our provider network and transition our practices to entities adept at managing the risk inherent in total-care capitation.

Renovis Health is a DCE comprised of HomeVisit MD and a number of allied practices. HomeVisit MD will enter the first plan year (PY1) as the entity bearing primary care capitation. The remainder of the practices will join capitation in PY2 and beyond.

By PY6 this IPA plans to be the premier global risk, total-capitation bearing industry leader for high-risk/special-need patients in SE Michigan with the intent to expand regionally and nationally.

Organizational Chart

Our founder and CEO is Dr. Reginald Eburuche. He is assisted in his role by Olisaeloka Dallah, our COO, and Dr. Bobby Lee, our CMO.

Dr. Eburuche brings nearly two decades of experience in primary care, home-based primary and acute care, long-term care, and complex medical management to our ventures. Renovis Health is his Vision.

Olisaeloka Dallah, E-MBA, brings nearly two decades of experience from many different industries to our practice. His extensive project management experience, experience in the health care, entertainment, hospitality, and regulatory industries offers a unique opportunity to build a business model which is truly patient centered and of the highest degree of patient engagement. His experiences as a certified fraud examiner will propel our fraud, waste, and abuse initiatives as we eventually incorporate true MCO offerings into our model on behalf of health plans.

Dr. Bobby Lee brings nearly two decades of experience in hospital-based care, palliative care, and MCO management to Renovis. Dr. Lee participated in prior CMS dual-demonstration projects and understands the importance of network management and engagement as we build a robust network of engaged physicians, physician practices, and community service organizations into the Renovis Care Model.

Renovis Health is a DCE comprised of a number of allied practices. Each practice will retain management responsibility for participation but a common board will represent the practices collectively. This board of directors will act independently (within the auspices of the DCE and risk-bearing contracts) of each practice. The CEO of Renovis Health will serve as the Chairman of the Board.

Each practice will remain as independent functioning entities as regards the care of non-DCE beneficiaries.

An able-management team (CFO, Compliance, CM, Quality) rounds out Renovis health and will support a stable and progressive medical service organization which will support the high-risk patient management needs of allied practices and partners.

Please refer to Renovis Care Plan for Org Chart.

Business Plans and Business Development

Our DCE’s initial opportunity will be defined by CMMI’s Direct Contracting Entity Offering. We will use this offering and phased implementation to transition from provider-based (traditional) medical practice(s) to a global-risk bearing entity adept at managing capitated contracts.

We will become a practice that benefits from a structure resembling that of a Dual-special Needs program (D-SNP) or Medical Service Organization (MSO) that becomes a primary vehicle for area health plans (or health systems) to manage their sicker and needier (highest risk) patients in the community

  • We will demonstrate this can be done with the highest quality of care and network engagement translating to an attractive Medical Loss Ratio (MLR) for our allied health plans.

Our practice structure will begin as a traditional FFS practice and will gradually transition to a practice that progressively engages the total-health needs of our population (social and behavioral determinants of health).

  • Our Management Structure, including the composition of our board, will reflect the need to make this transition.

  • Our Clinical Teams and Structure will progressively develop from a FFS model to a model able to manage the Aged-Blind-Deaf (ABD), Intellectual and Developmental Disability (IDD), Substance Use Disorder (SUD), and Behavioral Health (BH) elements of care prevalent in our community. This will require significant organizational change and an emphasis on Care Coordination and Concurrent and Active Care Management.

  • Our Information Systems will continue to serve the standard needs of our practice while morphing into a system capable of able Care Coordination and Care Management.

    • We will maximize the offerings of our existing EMRs but will seek to integrate them only to the extent that their basic offering is able. The majority of them will remain clinical tools for direct patient care

    • We will layer on nimble and niche systems that will facilitate Care Coordination, Community Vendor and Organization participation, patient engagement (and AI if needed), HCC Risk Scoring, Predictive Modeling, and Analytics. These will be cloud-based as will any necessary enterprise solutions associated with them.

    • When necessary, we will house and manage IT products internally. Our preference, however, is that these products be maintained by able and responsive external vendors as our needs are likely to change rapidly over the next several years.

    • Our initial focus, for IT integration, will be focused on Transitions of Care (TOC), Care Management, Care Coordination, and HCC Coding.

    • We will need a vendor adept at Health Care Analytics inclusive of Segmentation of our Population, Risk-Adjustment, Care-Gap assessment, Financial Risk Modeling and Projection, and (eventually) Predictive Modeling. Given the expense and the need to field our clinical teams, we do not need all of these services on day one and will thoughtfully and carefully integrate them into our practice.

Practice Model

Our model will be a high-touch patient care model with frequent clinical, care management, and care coordination encounters

We will strive to support our physicians and advanced practice providers with appropriate care coordination and care management.

  • Elements of our care coordination and care management apparatus will be centralized though this component will largely be virtual and focused on the educational development, training, mentoring, proctoring, and oversight needed for Case Managers to serve this population well.

    • Individuals working within Care Coordination and Care Management will otherwise be placed as far into the field as possible. By definition, this means they will be forward patient-facing in our associated and aligned medical clinics, area facilities (AFCs, SNFs, LTCs) and in patient homes.

    • Centralized and recurring functions will include high-risk meetings, TOC meetings, frequent-flyer case reviews, an ED diversion program, and HCC coding reviews.

      • Once they are functioning well, the high-risk meetings should occur in the practice or office to which the aligned beneficiary/patient resides.

General staffing within the medical clinics will, presumably, follow the directives of the physician, or physician group, managing that practice. Industry-specific care- management staffing standards and ratios will be used to support their practices based on the number of dual-eligible beneficiaries enrolled in Renovis Health.

  • These staffing ratios will be based on enrollment with the final ratios based on engagement from the remainder of the practice, the sophistication of IT products we layer in and/or employ, and on patient engagement as we move beyond the first several months, to the first year, of the initiative.

  • One Case Manager (CM) may be able to handle up to 300 patients given that the DCE does not require frequent HRAs and given that we are not yet taking risk on Medicare Parts C and D. As we take on more (regulatory) risk (total-care capitation with Medicare Parts A, B, C, and D) we will need ratios that are much tighter. This initial ratio is subject to review at 3, 6, and 9 months into our initiative.

    • We will need a balance between CMs with a nursing (RN/BSN) background and a SW (MSW) background. our initiative.

      • The RN/BSN and MSW elements of the CM team will provide cross-functional support during high-risk meetings.

      • CMs with Behavioral Health and SUD management experience are a must. A CM with this level of experience should be available to every 4th or 5th CM in our general CM pool.

        • This individual(s) will need support from a BH vendor that can do same-day assessments in the home for ED diversion purposes.

        • Partial Programs, Narcs Anonymous/AA

      • A dedicated LTSS coordinator is essential. This person will manage our interface with the AAAs and act upon Inter-RAI assessments.

        • Food inequity/food deserts

        • Utility safety and supports - electric/gas

      • Each CM will need to be adept at managing Medication and Therapeutic Management (MTM) protocols. As we eventually accept additional MCO arrangements this will need to translate into a Med-compliance program with rates sufficient to support Part C or D STAR measures and will, at that point, require a plan pharmacist or consultant (and potentially pharmacy techs).

    • As our volumes increase, these CMs will need support from Patient Care Coordinators. (PCCs) These professionals may be LPN or MA level licensed professionals.

      • While their primary focus will be on Care Coordination, they will also serve as Patient Service Representatives (PSRs).

      • Given that we will not be processing a lot of authorizations, initially, the CM:CC ratio may be as low as 2:1 though this will need constant reflection as this ratio may move to 1:1 or flip to 1:2 as we take on more MCO contracts

      • The CCs will report directly to our CMs

      • One of the CCs will be the TOC program coordinator and will be supported by the lead CM. This CC should have a clinical background (LPN or BSN).

      • One of the CCs will be our Transport Coordinator. This person will assist our patients with managing their Transport Benefit and should have a skill set commiserate with this in addition to an ability to assess and monitor the quality and customer service aspects of this critical patient experience.

  • Physician Support

    • Interested physicians will need to progressively develop Utilization Management Competencies or repurpose some time to focus on UM concepts. This is not expected to be the initial focus as we are starting only with Primary Care Capitation.

    • Group Practice Physicians will need to dedicate on-hour per week to supporting the CMs in a high-risk management meeting. This will eventually become a standard ask with participation in risk-sharing and capitation but may need additional hourly salary support until the respective practice is fully risk-based.

    • Participating Physicians

      • 1 MD/DO/ARNP to 600 high-need patients when in a TCC (PCC?) contract or arrangement

  • Urgent Home Care Teams and Tele-Health

    • ARNPs

    • MAs

    • Tele-Health Physician Support

  • Network Relationships

    • Hospitals

      • Acute care

      • Acute Inpatient Rehab

      • LTACH

      • Free-Standing Psychiatric Hospitals

    • SNFs

      • DMC Post-Acute Care Network

      • LTC facility support

        • Skill-in-place

    • Urgent Cares

    • Home Health

      • early APO

    • Labs

    • Mobile Imaging and Imaging Centers

      • Caution - facility fees if hospital-based

    • AAAs

      • APO?

    • W/M Mental Health Authorities

    • Preferred Providers

      • Primary Care and Specialty Care

        • APO early

Quality Measures and Outcomes

Reporting FROM CMS

  • Quarterly/Annual Utilization

  • Monthly Expenditures

  • Mostly Claims Lag

  • Beneficiary Alignment Reports

    • Will populate the ACHR files with MiHIN.

  • Beneficiary Data-Sharing Preference Reports

  • Quarterly Financial Baseline Benchmark Reports (BBRs)

Core Quality Data-Set

  • Consumer Assessment of Healthcare Providers and Systems (CAPHS) for ACOs Surveys.

    • Will be adapted to include a 24/7 availability metric

  • All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions

    • Claims Based

  • Risk-Standardized All-Cause Readmissions

    • Claims Based

  • Days Spent at Home

    • In development, PY1 Release by CMS

    • Claims Based

  • Care Coordination

    • In development - replaces Advanced Care Planning NGACO requirements

    • Release during Initial Performance Years.

Finance

  • RAF Scoring, HCC Coding, and DRG management

  • ROI, Risk-Corridor management

  • MLR(Medical Loss Ratios)

    • Quality Withhold

    • Patient Care

      • Vendor Management - HHC, DME, etc.

      • Facility

      • Pharmacy

      • Provider Network and Specialty Care

    • Administrative supports

Eventual Metrics to support Health Plan engagement

  • Individual Health Plan goals for Parts A/B

  • Plan C and D Metrics

    • Few meet them so we can help. 3-5 % of their withhold from CMS.

Coding, Billing, and Compliance

Social and Behavioral Determinants of Health

  • Transitional housing – removal from environments unfavorable to success

  • Financial and/or Food Inequity issues