Thank you for purchasing any of The Forex Service Products and Services. We value our members and aim to provide the highest quality products and services. Our return policy is designed to be transparent and straightforward to ensure your satisfaction.
Once you purchase the Prop Firm Passing Services, we are not able to return your purchase.
If your Product or Service is not working, please contact us immediately at info@theforexservice.com or open a support ticket in our Discord channel, providing information on the case. We might ask for additional proof of purchase.
Our team will resolve the issue as fast as possible in consultation with you.
The Forex Service won’t cover any additional fees or costs.
The Forex Service guarantees to pass your challenge. If the occasion arises that the account gets terminated by the Prop firm because we exceeded the maximum drawdown, resulting in losing the account, you will get a 100% refund of the passing fee. After we achieve the required profits, we are not responsible for the account anymore.
Items marked as “Final Sale” or “Non-returnable” at the time of purchase.
Gift cards, downloadable software products, and some health and personal care items.
Discount codes, Promo Codes
It is not possible to exchange any of our Products or Services
For special promotional events or collaborations, return policies might vary. Such exceptions will be clearly stated at the point of purchase.
For any further questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team at info@theforexservice.com.
We appreciate your understanding and cooperation, and we look forward to serving you again soon.